Last Updated: May 2026

This privacy policy explains how GB Reseller Panels collects, uses, stores, and protects your personal information when you visit our website at gbreseller.co.uk or use any of our IPTV reseller panel services. We take your privacy seriously and are committed to handling your data responsibly.

GB Reseller Panels is a trading name of Autven (Private) Limited, a company registered with the Securities and Exchange Commission of Pakistan (SECP). In this policy, “we”, “us”, and “our” refer to Autven (Private) Limited. “You” and “your” refer to any individual who accesses this website or uses our services.

By using our website or purchasing IPTV reseller credits from us, you consent to the collection and use of your information as described in this policy.

What Information We Collect

When you interact with our website or purchase our services, we may collect the following types of information.

Personal information you provide directly to us, such as your name, email address, phone number, and WhatsApp number when you fill in the contact form on our contact page at gbreseller.co.uk/contact, place an order, or communicate with our support team.

Payment information related to your credit purchases, including transaction references, payment method used, and the amount paid. We do not store full credit card numbers, bank account details, or cryptocurrency wallet addresses on our servers.

Technical information collected automatically when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, time spent on each page, and device type. This data is collected through cookies and standard web server logs.

Communication records from your interactions with our support team via email, WhatsApp, or the contact form, including message content and timestamps.

How We Use Your Information

We use the information we collect for the following purposes: to process your IPTV reseller credit orders and activate your panel, to communicate with you about your account including order confirmations and support responses, to provide technical support and dashboard onboarding, to improve our website and services based on usage patterns and feedback, to detect and prevent fraud or unauthorised access to our systems, and to comply with legal obligations where applicable.

We do not use your personal information for automated decision making or profiling.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and to collect analytical data about how visitors use the site. Cookies are small text files stored on your device when you visit a website.

We use essential cookies that are necessary for the website to function properly, including session management and security cookies. We also use analytical cookies through tools such as Google Analytics to understand how visitors navigate our site, which pages are most popular, and where visitors come from. These cookies collect anonymous data and do not identify individual users.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website but will not prevent you from placing orders or contacting us.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances.

With service providers who assist us in operating our website and delivering our services, such as hosting providers, payment processors, and email service platforms. These providers are contractually required to handle your data securely and only for the purposes we specify.

With law enforcement or regulatory authorities if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or investigate potential violations of our terms of service at gbreseller.co.uk/terms-of-service.

We do not share your data with any third party IPTV content providers. Your reseller panel credentials and subscriber information remain within our infrastructure.

Data Storage and Security

Your personal information is stored on secure servers with access restricted to authorized personnel only. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

These measures include encrypted data transmission via SSL/TLS across the entire website, restricted access controls for internal systems, regular security audits and software updates on our server infrastructure, and secure backup procedures.

While we take every reasonable precaution to protect your data, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but are committed to maintaining industry standard protections.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Order records and transaction data are retained for a minimum of six years in accordance with standard accounting practices. Communication records with our support team are retained for up to two years after your most recent interaction. Technical and analytical data collected through cookies is retained for up to 26 months.

When your data is no longer required, it is securely deleted or anonymized so that it can no longer be associated with you.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate or incomplete data, the right to request deletion of your personal data where there is no compelling reason for us to continue processing it, the right to object to or restrict the processing of your personal data in certain circumstances, and the right to request a copy of your data in a portable format.

To exercise any of these rights, contact us through our contact page at gbreseller.co.uk/contact or email us directly at support@gbreseller.co.uk. We will respond to your request within 30 days.

If you are located in the United Kingdom or European Economic Area, you also have the right to lodge a complaint with your local data protection authority if you believe your data has been handled unlawfully.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take immediate steps to delete it.

Third Party Links

Our website, including the guides section at gbreseller.co.uk/guides, may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party website you visit through links on our platform.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. Any updates will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this page periodically. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests related to your personal data or this privacy policy, you can reach us through the contact page at gbreseller.co.uk/contact, by email at support@gbreseller.co.uk, or on WhatsApp at +447520663166.

GB Reseller Panels is operated by Autven (Private) Limited, a company registered with the Securities and Exchange Commission of Pakistan (SECP).